FAQ

1.Q: Are you manufacture or trading company?

 A:We are 15 years+ manufacture. Our factory has been specializing in the production of various carbon steel shelves.

 

2.Q: Which country are you shipping to?

A: We support international shipping. We can transport to most countries and regions around the world.

 

3.Q: What is the MOQ?

A: We can accept the sample and LCL order.

 

4.Q: How long does it take me to receive my order?

A: Total time=order processing time+transportation time

Order processing time: 1-3 working days; The transportation time for samples is 5-7 working days, and the transportation time for mass production is approximately 15-20 working days, depending on your location and transportation method.

 

5.Q: How long does it take me to receive my order?

A: Order processing time: 1-3 working days; The transportation time is approximately 15 working days, depending on your location and transportation method.

 

6..4Q: What are the payment terms?

A: Samples or LCL goods require 100% advance payment. A 50% deposit will be paid for the entire container of goods upon signing the PI, and the balance will be settled by wire transfer before delivery.

 

7.Q: How could I install the racks?

A: We provide detailed install instruction for every type of supermarket shelf. We provide detailed installation instructions for each type of shelf. If necessary, we can also ask an engineer to record a video to teach you.